1.1 Welcome to the Garisan Group Sdn Bhd website (garisan.com.my). By accessing and using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding.
1.2 Right to Modify Terms & Conditions
1.2.1 We reserve the right to modify these Terms & Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised Terms & Conditions.
1.3 User Guidelines
1.3.1 Rules:
1.3.1.1 You agree to use the website only for lawful purposes and in accordance with these Terms & Conditions.
1.3.1.2 You may not use the website in any way that could damage, disable, overburden, or impair the website or any other website.
1.3.1.3 You may not attempt to gain unauthorized access to the website or any server, computer, or database connected to the website.
1.3.1.4 You may not interfere with or disrupt the use of the website by others.
1.3.1.5 You may not transmit any viruses, worms, or other harmful software through the website.
1.3.2 Restrictions:
1.3.2.1 You may not copy, modify, reproduce, distribute, or commercially exploit any content from the website without our express written permission.
1.3.2.2 You may not frame or mirror any part of the website without our express written permission.
1.3.2.3 You may not create any link to the website without our express written permission.
1.4 Governing Law
1.4.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.
1.5 Limitation of Liability
1.5.1 We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in any way connected with your use of the website.
1.6 Privacy Policy
1.6.1 Information We Collect:
1.6.1.1 We collect information from you when you place an order on our website. This information may include your name, email address, mailing address, phone number, and payment information. We do not require account creation.
1.6.1.2 We may also collect information about your use of the website and your interactions with us.
1.6.2 How We Use Your Information:
1.6.2.1 We use your information to process your orders, provide you with customer service, and send you order-related emails. We may also share your information with third-party service providers who help us operate our website and business, such as our payment processor.
1.6.2.2 We may use your information to improve our website and services.
1.6.3 Data Security:
1.6.3.1 We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
1.7 Refund Policy
1.7.1 Return Period:
1.7.1.1 You may return most unused and undamaged products within 7 days of delivery. Some items may have different return policies, which will be clearly stated on the product page.
1.7.3 Required Information:
1.7.3.1 To return a product, you must include the original receipt or order confirmation email and all packaging materials.
1.7.3.2 You may also be required to provide a reason for your return.
1.7.4 Return Conditions:
1.7.4.1 Products must be returned in unused and undamaged condition.
1.7.4.2 Products must be returned in their original packaging.
1.7.4.3 You are responsible for the cost of return shipping and processing unless the return is due to